Carpet World offers free shipping worldwide in many countries. In other areas, shipping costs apply.
Yes. To place an order with a delayed shipping date its best that you call us to place your order, and our customer representative will better assist you with all available shipping dates.
After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or, at the latest, the following work day. Orders via pre-payment (Vorkasse) are sent out on the day we receive the payment.
Yes. You will receive your invoice in PDF format via e-mail when your order is sent out to you.
We accept payment by credit card (VISA / MasterCard=, by debit card (VISA), by direct bank transfer services (SOFORT Banking, iDEAL) and by PayPal. German customers are also able to pay via pre-payment (Vorkasse) or cash on delivery (Nachnahme).
30 Day FREE returns If for any reason you are not 100% satisfied with your purchase you may return it for a full refund. We offer hassle free returns, simply call us +32(0)32324475 for your return.